Our pledge to you from the results of the survey.

Thank you to all who took part in our survey. We got some very interesting facts, ie 80% of people who took part value service against price. The key reason we did the survey was to help us to come up with a customer pledge.

So this is our pledge to our customers.

• Graphic Results promises honesty, flexibility, reliability, professionalism, creativity, giving a great and cost effective service.

• Good communication and good understanding of the brief. Honesty and a good knowledge of what is actually needed.

• We will meet your deadline and understand your brief taking time to fully understand your business and your aims to build a lasting relationship that adds value to your business.

• We will do things when we say that they will be done.

• Up front, transparent pricing with no hidden extra costs.

• Your design work will be a worthwhile investment that will make a difference to your business.

• Graphic Results are willing to take the time to understand the needs of the individual person/business; and are  prepared to listen to ideas and suggest ideas so that the final product is a collaboration; and will be honest about what we are able to do and whether we feel it's within our remit.

• We offer a full and complete range of print products that are competitively priced.

• Graphic Results are very driven, focused and full of energy and fun making your experience a refreshing change.

Now your pledge to us.

• Treat us with the respect and professionalism that we extend to you.

• Pay your bills on time.

• Supply us with the necessary information about your business to be able to do the job.


Mike & Liz Handley